For ages 21+

db44 cable Responsible Gaming — Your safety is our priority

Gaming is for fun — not for stress. db44 cable believes that playing within the right limits can be a healthy form of entertainment. On this page we discuss how to keep your gaming habits in check, when to seek help, and how we can support you.

To participate in any casino game or betting activity at db44 cable, a user must be at least 21 years of age. Opening an account by anyone under this age is strictly prohibited.

Our commitment

At db44 cable, we aim to pair entertainment with responsibility. Gambling is a legal form of entertainment, but when it becomes a habit and starts affecting family life, finances, or mental health, it is no longer just entertainment. That is why we provide a number of user-control tools on our platform, so you can set your own boundaries.

Under our Terms and Conditions, every user is responsible for keeping their account secure and away from minors. We carry out identity verification on every account to prevent anyone from using the platform with false information.

Read our Privacy Policy to learn how your personal information is stored and used. We do not sell your data to any third party.

Tools to keep yourself in control

db44 cable gives you tools that let you decide for yourself how much you play and how much you spend.

Set deposit limits

Set your own limit on how much you deposit each day, week, or month. Once a limit is set it stays in effect, and increasing it requires a 24-hour waiting period.

Session time limits

Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically notify you and suggest taking a break.

Temporary account suspension

If you feel you need a break for a few days, you can request to have your account closed for a specific period — from one day up to several weeks.

Self-exclusion

For a longer break, you can choose self-exclusion. During this period your account will be completely inactive and we will not send any promotional communications.

View gaming history

Log in to your account at any time to view a full history of your deposits, withdrawals, and gameplay, which helps you assess your own habits.

Direct support

For any issue, contact our team via 24/7 live chat or email. Support is available in both Bengali and English.

Recognise the warning signs

If you notice any of the following in yourself or someone close to you, consider seeking help.

  • You are spending beyond your budget and keep playing after each loss to "win it back".
  • You want to cut down or stop playing, but keep failing to do so.
  • You are paying more attention to gaming than to your family, friends, or work.
  • You are taking loans to play, or hiding money from your family.
  • You feel restless, angry, or low when you are not playing.
  • You are lying to your family about how long you play or how much you spend.
  • You are using gaming to relieve stress or escape loneliness.

Some tips for healthy gaming

Before you play, decide how much money and time you can afford. Stick to both limits — whether you lose or win. Remember, gambling is not a way to earn money; it is entertainment.

Never bet when you are emotional or after drinking. Placing larger bets to "recover" losses is a dangerous habit. Every game is independent — past results do not affect future ones.

Enjoy life outside of gaming. Spend time with family, pursue hobbies, and socialise with friends. If gaming starts to damage those relationships, it is time to take a break.

Visit our FAQ section for more information on responsible gaming, including details on setting account limits and the self-exclusion process.

Where to get help

You do not have to face this alone. Your family, professionals, and the db44 cable support team are here for you.

24/7 live chat

Talk to our team at any time on db44 cable's live chat. We will help you right away with setting responsible gaming tools or suspending your account. Support is available in both Bengali and English.

Email support

If you want to discuss self-exclusion or any other confidential matter, contact us by email. We respond to every message with full confidentiality.

Family and close ones

Talk openly with your family. The support of a loved one is often more effective than professional help. They can notice changes in you and step in to help when needed.

Professional counselling

Consult a mental health specialist or behavioural therapist. In Bangladesh there are trained professional counsellors who help people deal with gambling addiction.

Mental health services

If the addiction is serious, contact a government or private mental health centre. Doctor-guided rehabilitation programmes help with long-term recovery.

Protecting minors

21+ verification

To open an account at db44 cable, you must be 21 years of age or older. We verify age at registration and again later if needed. Registering with false information will result in the account being closed and the balance may be forfeited.

If younger family members can access your device, use parental control software on your browser and never save your login details. Always log out after playing.

  • Age verification is mandatory at registration.
  • Suspicious accounts are investigated.
  • No services are provided to anyone under 21.
  • Withdrawals are not permitted without identity verification.

Questions and answers about responsible gaming

Contact our 24/7 live chat or send us an email to request self-exclusion. Let us know the duration — we will deactivate your account as soon as possible, and no promotional messages will be sent during that period.

Lowering a deposit limit takes effect immediately. However, a request to raise a limit requires a waiting period of at least 24 hours, to protect against decisions made in the heat of the moment.

Yes, you are given the opportunity to withdraw any existing balance in your account during self-exclusion. Please contact our support team regarding this.

If a family member is concerned, they can contact us by email. We will handle the matter confidentially and review the account if necessary.

No. Even after the set period ends, your account does not reactivate automatically. You will need to contact our support team yourself to request reactivation. This adds an extra layer of protection.

If a user is found to be underage during age verification, the account will be closed immediately. Any deposits will be returned, but bonuses or winnings will be forfeited.